Privacy Policy

Pa-Kua OC
Effective Date: June 11, 2026  |  Last Updated: June 11, 2026

Pa-Kua OC ("we," "us," or "our") operates martial arts, fitness, and personal growth programs at two locations in Orange County, California, and the website https://pakuaoc.com (the "Site").

This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices and rights you have. It applies to information collected through the Site, our class booking and enrollment forms, our free downloadable guides, our online store, phone calls and text messages, email, and in person at either of our locations.

By using the Site or providing us with your information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide Directly

We collect information you choose to give us when you:

• Book a free or trial class at our Orange or Huntington Beach location
• Enroll yourself or your child in a class or program
• Download a free guide or other resource from the Site
• Make a purchase through our online store
• Register for a special event, such as summer camp or a self-defense workshop
• Contact us by phone, text message, email, or through a form on the Site
• Sign a waiver or membership agreement at one of our locations

This information may include:

• Full name
• Email address
• Phone number
• Mailing address
• Your child's first name and age (when enrolling a minor)
• Class preferences and the location you select (Orange or Huntington Beach)
• Payment and billing information (processed by our secure third-party payment processors; we do not store full card numbers)
• Emergency contact details and relevant health or injury information you choose to disclose for safety purposes
• Any other information you voluntarily provide in messages or forms

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages viewed, time spent on pages, links clicked, and referring website
• Cookies, pixels, and similar tracking technologies (see Section 6)

Information from Third Parties

We may receive information about you from:

• Social media platforms (such as Facebook and Instagram) when you interact with our pages or advertisements
• Advertising and analytics partners
• Referrals from existing students or family members

2. How We Use Your Information

We use the information we collect to:

• Schedule and confirm class bookings at your chosen location
• Process enrollments, memberships, event registrations, and store purchases
• Send appointment confirmations, reminders, and schedule updates
• Respond to your questions and requests
• Deliver free guides and resources you request
• Send marketing communications about classes, events, promotions, and news, where permitted by law and subject to your right to opt out
• Maintain student records, attendance, and progress
• Ensure the safety of students during training, including the use of emergency contact and health information
• Improve the Site, our classes, and our marketing
• Comply with legal obligations and protect our legal rights
• Detect and prevent fraud or misuse of the Site

3. Text Messaging (SMS) Terms

By providing your mobile phone number and opting in, you consent to receive text messages from Pa-Kua OC, including booking confirmations, class reminders, schedule changes, and, where you have agreed, promotional messages.

• Message frequency varies. Message and data rates may apply.
• You can opt out at any time by replying STOP to any message. Reply HELP for assistance.
• Consent to receive text messages is not a condition of purchasing any goods or services.

4. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

Service Providers. We use trusted third-party providers to operate our business, including:

• Website hosting, customer relationship management, booking, and communications platforms (our Site and forms are operated on the HighLevel / LeadConnector platform)
• Payment processors for store purchases and class payments
• Email and SMS delivery services
• Analytics and advertising platforms

These providers may process your information only to perform services on our behalf and are required to protect it.

Legal Requirements. We may disclose information if required by law, court order, or governmental request, or to protect the rights, property, or safety of Pa-Kua OC, our students, staff, or others.

Business Transfers. If Pa-Kua OC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your personal information.

With Your Consent. We may share information for any other purpose disclosed to you at the time of collection, with your consent.

5. Children's Privacy

Many of our students are children, and we take their privacy seriously.

• Enrollment information for students under 18 must be provided by a parent or legal guardian.
• The Site is not directed at children under 13, and we do not knowingly collect personal information online directly from children under 13 without verifiable parental consent, in accordance with the Children's Online Privacy Protection Act (COPPA).
• If you believe a child under 13 has provided us with personal information without parental consent, please contact us at the details in Section 11 and we will delete it promptly.
• Parents and guardians may review, update, or request deletion of their child's information at any time.

6. Cookies and Tracking Technologies

The Site uses cookies, pixels (including the Meta Pixel), and similar technologies to:

• Keep the Site functioning properly
• Understand how visitors use the Site
• Measure the performance of our advertising on platforms such as Facebook, Instagram, and Google
• Show you relevant advertisements based on your interaction with the Site

You can control cookies through your browser settings, including blocking or deleting them. Disabling cookies may affect some Site features. You can also manage ad preferences directly through Facebook, Instagram, and Google account settings.

7. Your Privacy Rights

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what categories of personal information we collect, use, and disclose
• Access the specific pieces of personal information we hold about you
• Delete your personal information, subject to certain legal exceptions
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information (we do not sell personal information)
• Limit the use of sensitive personal information
• Non-discrimination for exercising any of these rights

To exercise these rights, contact us using the details in Section 11. We will verify your identity before responding and will respond within the timeframes required by law. You may designate an authorized agent to make a request on your behalf.

All Users

Regardless of where you live, you may:

• Opt out of marketing emails at any time using the unsubscribe link in any email
• Opt out of text messages by replying STOP
• Request access to, correction of, or deletion of your information by contacting us

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including secure platforms, access controls, and encrypted payment processing. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as needed to provide our services, maintain student and business records, comply with legal obligations (including waiver and liability records), resolve disputes, and enforce agreements. When information is no longer needed, we securely delete or anonymize it.

10. Third-Party Links

The Site may contain links to third-party websites, including social media platforms and our online store. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any information.

11. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or need to update your information, contact us:

Pa-Kua OC

• Orange Location: 55 Plaza Square, Orange, CA 92866
• Huntington Beach Location: 16063 Bolsa Chica St., Huntington Beach, CA 92649
• Phone: (714) 288-2853
• Website: https://pakuaoc.com

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Significant changes will be communicated through the Site or by email where appropriate. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.